Urgently requires Ticketing Staffs who has following skills:
– Minimum 5 years experience in this role
– Knowledge and experience of all aspects of the Sabre or Galileo or Amadeus
– Excellent customer service skills
– Experience in Issue, Reissue and EMD
Roles and Responsibilities:
As a ticketing staff, you will be responsible for answering phone, booking ticket or hotel reservation for customers by GDS system.
Duties and responsibilities include, but are not limited to: –
– Provide ticketing for customer and making every component of a trip as seamless as possible
– Listen and guide the conversation to solve problems in a timely manner with all types of customers in all circumstances
– Be responsive to customer’s needs and issue resolution with excellent communication and follow up
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