Job Description

Effectively answer all customer queries, log the query on maximize and either resolve the query directly or direct it to the correct department in the Company and provide a follow up service to close or conclude each query.

Duties and responsibilities:
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Maintains call center database by entering information.

Skills

Bachelor degree as a minimum.
Customer Focus.
Good Verbal Communication skills.
Data Entry Skills.
Teamwork.

Job Location

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