Call Center Agents

Job Description
Respond to customers’ contacts (phone, e-mail, fax and SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers.
Major duties
• Handle Incoming Phone Calls.
• Resolve standard customers’ requests and route issues that require follow-up to delivery service Team.
• Communicates customer inquiries/messages/feedback to teams and sales owners.
• Provide satisfactory service to customers.
Skills
• Excellent command of English & Arabic.
• MS office Proficiency.
• Excellent communications skills.
Salary and Visa
. Negotiable . Transferable residence.
Please send your CV’S To : omwhrdept@gmail.com

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